Customer Support Chatbot
Intelligent chatbot that automates customer support, answers queries from knowledge bases, and logs interactions for continuous improvement.
Overview
An AI-powered chatbot that provides fast answers using your existing knowledge sources (e.g., SharePoint, Airtable, Notion). It delivers contextual responses and logs interactions for training and analytics. The system supports escalation to human agents and maintains conversation history for quality assurance.
How to Build This Solution
Practical guide with tools, frameworks, and resources to build your own AI solution
Knowledge Base Integration
Index and prepare sources for semantic retrieval.
Chatbot Development
Implement conversational logic, context management, and escalation paths.
Deployment & Analytics
Launch channels and track key metrics for iteration.
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